We respond to all inquiries within two business days. Detailed questions receive detailed answers.
147 Collingwood Street
Melbourne, Victoria 3066
Australia
Monday – Friday: 7:00 AM – 4:30 PM
Saturday: 8:00 AM – 1:00 PM
Sunday: Closed
By arrangement during workshop hours. We recommend scheduling consultations in advance to ensure dedicated time for your project discussion.
We welcome clients to visit our manufacturing facility during active projects. Seeing furniture in production helps you understand our construction methods and quality standards.
Workshop visits must be scheduled in advance due to active machinery and production schedules. We allocate 30-45 minutes for tours, including time to discuss your specific project needs.
If you have existing furniture you're considering for restoration, bring photographs and measurements to your consultation. This helps us assess feasibility and provide accurate timeline estimates.
Room dimensions, ceiling heights, existing furniture that your new pieces need to coordinate with. Photographs of the space help us understand lighting and architectural features.
How you'll use the furniture, storage needs, special considerations like wheelchair access or child safety, any technical requirements like cable management.
Style references, preferred wood types, finish preferences, examples of furniture you admire. Visual references communicate more efficiently than lengthy descriptions.
When you need the furniture completed, whether you have flexibility in timeline, your budget range. This information helps us recommend appropriate services and construction approaches.
Initial email inquiries receive responses within two business days. Simple questions get answered immediately. Complex project inquiries receive preliminary feedback and a consultation appointment offer.
During scheduled consultations, we discuss your requirements in detail, show relevant examples from our portfolio, explain construction options, and provide timeline estimates.
Following consultation, we develop a detailed proposal including technical drawings, material specifications, itemized pricing, and production schedule. This typically takes one week to prepare.
Once you approve the proposal, we request a deposit and add your project to our manufacturing queue. Production begins based on our current schedule and your timeline requirements.
We're located in the Collingwood industrial district, approximately 4 kilometers northeast of Melbourne's central business district.
Street parking is available along Collingwood Street and surrounding blocks. The workshop has a loading bay for furniture pickup and delivery.
Public transport access via tram route 11 (stop at Collingwood Station) or train to Collingwood Station with a 10-minute walk to our location.
Send us an inquiry through our main page or email directly. Include as much detail as possible about your requirements.
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